If ever you see COCOLIFE agents in malls, avoid them like plague. I purchase a personal accident plan today thinking that it is a term plan to be paid for one year only but it turned out it’s payable in 10 years. I clearly asked the agent about this and I was told they will only deduct once from my credit card and it will be my decision if I want to renew it but when I got the time to check all the documents I signed, it turned out the plan is already designed to be auto-renewed yearly. The agent clearly lied to me so now I am filing for a policy cancellation. Good thing, I read articles from the internet about people getting reimbursement when they cancelled within 15 days after they got plans from COCOLIFE.
Here's the letter I created:
Notice of Cancellation
May 15, 2017
COCOLIFE-
Policy Service Department
COCOLIFE
Building
6807 Ayala
Avenue, Makati City
Subject: Cancellation
of GPA Policy
I would like to inform you of my intent to cancel my GPA Policy Number T-11-042 effective today May 15, 2017. Please send me a written confirmation within 30 days that the cancellation has been put into effect. I also request full refund of my initial payment to the policy plan amounting to Two Thousand Pesos (Php 2,000).
I wish to discontinue the policy as it does not meet my expectation. I am no longer interested with the benefits and coverage thereof.
Please consider this request as soon as possible.
Sincerely,
(Name)
